Terms of Sale

Terms and Conditions of Sale and Use.

We made this contract to serve you, to protect you, and to show you that the world of the World Wide Web has become safer, more reliable and more efficient than the real world. We listened to our consultants when they advised us to put the customer at the heart of our systems, to invest in more reliable, secure and tamper-proof payment systems, to wear short hair for those who have it, we did, we did everything. We present to you the most successful General Conditions of Sale in the world of the Internet, the CGV – RT54″

Arsènéca, World Wide Web Commercial Director for Ar s è n é c a

The offer and sale of products on our website laboratory.arseneca.com and chezbelette.fr are governed by these General Terms and Conditions of Sale. Products purchased on the A R S E N E C A site are sold directly by Arsènéca registered with the RCS of Paris siret number 52222863400013 Arsènéca offers for sale on the laboratory.arseneca.com site performances and practices its own e-commerce activity exclusively for the user final.

The capsules sold on the laboratory.arseneca.com website are collections certified and numbered by token. A collection certificate is systematically given to the buyer. The capsules are made by Arsènéca in France. The photos associated with the products are not contractual, only the spirit of the work is preserved.
Arsènéca declines all responsibility in the event of improper use of the capsules.
We recommend that the purchaser maintain a critical mind.
The “end customer“, refers to any natural person of common sense who operates for purposes unrelated to any business or professional activity that may be practiced. If you are not an “end customer”, we invite you to refrain from entering into commercial transactions on laboratory.arseneca.com and arseneca.fr.

Given the commercial policy described above, Arsènéca reserves the right not to respond to orders from any person who is not an “end customer” or to orders not in accordance with its commercial policy as defined herein.

The general conditions of sale may be modified and in particular in consideration of any normative changes. The new general conditions of sale will apply on their date of publication on A R S E N E C A and may be modified and in particular in consideration of any normative changes. The new general conditions of sale will apply on their date of publication on A R S E N E C A

Expédition et douane

La TVA sur les performance est de 5,5% en France. Des droits taxes seront appliquées en dehors de la zone euros.

The products will be delivered to the delivery address indicated during the ordering process. We do our best to deliver within 10 days.
In case of difficulties, we undertake to keep you informed of them. Arsènéca is contractually linked with La Poste for shipments to France, by simple colissimo, or letter Max, or Letter Minimax.

Delivery costs are calculated automatically as soon as you finalize your shopping cart and appear in the total to be paid. When sending the package, we send you the corresponding number by e-mail.
Customs and other charges in the country of arrival are the responsibility of the buyer. In the event of loss or deterioration of the product during transport, the customer must inform the carrier without delay. In the event of an unusual delay, an email will be sent to you.

PRICE

Performance award

1.1 – The prices of our products are indicated in euros, all taxes included, excluding processing and shipping costs. These prices are communicated in Euros. 1.2 – In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of A R S E N E C A . They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country. We advise you to inquire about these aspects with the local authorities. 1.3 – All orders must be paid in Euros. 1.4 – Arsènéca reserves the right to modify the prices at any time, but the products will be invoiced on the basis of the prices in force at the time of the registration of the orders, subject to their availability.

AVAILABILITY

Performance Availability

Our performance offers are offered while stocks last. Make sure your contact information is correct: name, address and telephone number. Check at the time of ordering, article by article, that the number, color, size and price are well taken into account in your order form. When a performance is no longer available, it displays “stock 0” and is therefore no longer possible to order it. However, if the product in question were to be available again on the site, we can, if you wish, inform you by e-mail.

RETURN UNDER THE RIGHT OF WITHDRAWAL

Retraction

A R S E N E C A edits unique capsules delivered with a certificate of authenticity. All capsules are developed and designed by Arsènéca and may not conform to the products presented on the site.
The validation of the order is final for all ARSENECA solutions and cannot be canceled.< br />.The following provisions do not apply to capsules which will not be returned or exchanged.

La Création Ordonnance n°2016-301 du 14 March 2016 – art provides that “the right of withdrawal cannot be exercised insofar as the capsules are sealed products, made according to the specificities of the consumer, likely to deteriorate and hygiene products. Absence of withdrawal is also justified by the security requirements of the supply chain.Indeed, a product taken out of the distribution and delivery circuit cannot be reintegrated.

Once you exercise your right of withdrawal, Arsènéca undertakes to refund your entire order within a maximum period of 30 days: • in cash if the right of withdrawal is exercised within 10 days of receipt of the products ordered (the postmark serving as proof) • you must return the package ordered to us at your expense to be able to exercise your right of withdrawal.

In accordance with the provisions of article L. 121-20-2 of the Consumer Code, we remind you that the right of withdrawal does not apply, in particular, to #Capqules, audio or video recordings as well as to software when they have been unsealed as well as made-to-order products. In addition, Arsènéca will not accept returns for the following items: Damaged or incomplete items will not be taken back and will be returned to you as is, at your expense. Unidentified returned packages may be returned to their sender. Sensitive and hygienic items and beauty products will not be exchanged or refunded. Any request for additional information should be addressed to Arsènéca 11 avenue des Gobelins 75005 Paris. Products not exchanged or taken back.

Products made to order cannot be returned or exchanged.

1. Hygiene product (Relief lozenges, Muscles Pot, Suppository detergent)
2. Custom product (Psy VI…)
3. Virtual Products (Prayers..)

REQUEST FOR INFORMATION

Important Information

01 79 75 07 75 (price of a local call)
Headquarters 11 avenue des Gobelins 75005 Paris France
Foundation 77 rue Amelot 75011 Paris
Research 1475 route de Paslaz Tanninges
Château Mas Rouge Laboratories 30300 Jonquière Saint Vincent

INTELLECTUAL PROPERTY

Performance Property

All texts, comments, works, illustrations and images reproduced on the laboratory.arseneca.com site are reserved under copyright as well as intellectual property for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated subject to different or more restrictive provisions of the Intellectual Property Code. Any other use constitutes counterfeiting and is sanctioned under Intellectual Property unless prior authorization from Arsènéca. Any total or partial reproduction of the Arsènéca catalog is strictly prohibited. All rights reserved.

APPLICABLE LAW – DISPUTES

Rights and disputes

This contract is signed in French and subject to French law. In the event of a legal dispute, only the French courts will be competent.

PERSONAL INFORMATION

Technical and normative information

Arsènéca undertakes not to disclose to third parties the information that you communicate to it. These remain confidential. They will only be used by our internal services for the processing of your order, to reinforce and personalize communication, the cultural offer of the product reserved for A R S E N E C A customers, in particular by the A R S E N E C A newsletters to which you will have subscribed as well as as part of the personalization of the site according to your centers of interest. However, when you visit the laboratory.arseneca.com site from other A R S E N E C A partner sites and identified as such, the data concerning you may exceptionally be communicated to these third parties. If you do not want this, let us know via the addresses below. Consequently and in accordance with the Data Protection Act of January 6, 1978, you have a right of access, rectification and opposition to personal data concerning you. To do this, simply send us a request online (clients@laboratory.arseneca.com) or by post, indicating your surname, first name, address and if possible your customer reference to: Arsènéca – 11 avenue des Gobelins 75005 Paris France .

APPOINTMENT AND REPORT

Appointment and review

A R S E N E C A uses the whatsApp service provider to manage its appointment booking service according to the terms of use relevant

COMMAND

Order on laboratory.arseneca.com

During the first order, the user must create his online account with these personal details and keep them updated. The contract is deemed concluded when A R S E N E C A receives the order form electronically, once the accuracy of the data relating to the order has been verified. Before proceeding with the purchase of the products, by sending the order form, you are asked to read these General Conditions of Sale carefully. By transmitting the order form electronically, you unconditionally accept and undertake to respect, in relations with A R S E N E C A, these General Conditions of Sale. If you disagree with the terms indicated in these General Conditions of Sale, we invite you not to transfer your order form for the purchase of products on A R S E N E C A.
By transmitting your order form, you confirm that you know and accept these General Conditions of Sale without reservations.

VALIDATION

Checkout

The data recorded by A R S E N E C A during the validation of your order constitutes proof of all transactions made by A R S E N E C A and its customers. The data recorded by the payment system constitutes proof of financial transactions.

PAYMENT

Online payment

All orders shipped in France and the EU are expressed in Euros all taxes included, with the VAT rates in force in France. For a total amount of purchases less than 400 Euros, A R S E N E C A will accept your payment online with Paypal, Visa, MasterCard, or American Express. Checks are also accepted, but the delivery address must be consistent with the address indicated on the check For a total amount of purchases greater than or equal to 400 Euros, A R S E N E C A will only accept the Paypal payment method (www.paypal). Additional information may be requested to secure your payment.

SECURITY

Site Security

Our site is subject to a security system. We have adopted the SSL encryption process and have also reinforced all the scrambling and encryption processes to protect all sensitive data related to means of payment as effectively as possible.

LIABILITY

Online payment

The products offered comply with current French legislation. It is up to you to check with the local authorities of your country the possibilities of importing or using the products or services that you plan to order. The photographs and texts reproduced, illustrating the products presented are not contractual. Accordingly, Arsènéca cannot be held liable for any errors in photography or text. Arsènéca can not be held responsible for the non-performance of the contract concluded in the event of out of stock, unavailability of the product, in the event of force majeure, disruption, flood, fire or strike, in particular of the postal services. and means of transport or communication. Arsènéca cannot be held responsible in the event of use stricto sensu of the Suppositorium included in the performance packs. Arsènéca will not incur any liability for any direct or indirect damage resulting from these risks.

SECURITY

Site Security

Our site is subject to a security system. We have adopted the SSL encryption process and have also reinforced all the scrambling and encryption processes to protect all sensitive data related to means of payment as effectively as possible.